Affiliate Program - Terms and Conditions
Last Update Date: February 2, 2025
These
terms and conditions together with any schedule (including Affiliate
Guidelines, as updated from time to time) set out the agreement
(“Agreement”) between Avanquest SAS and its subsidiaries
("Advertiser") and 6785719 Canada Inc. (“Operator”),
either jointly (“Company”) or separately; and you
("Affiliate", “you” or “your”), and
govern your use of the Services (as defined below) and participation
- upon approval - in the Avanquest Affiliate Program. By ticking the
box or by otherwise agreeing to the terms of this Agreement,
Affiliate agrees to be bound by it and warrants and represents that:
(i) if Affiliate is an individual, it has the capacity and authority
to enter into this Agreement;
or (ii) if Affiliate is an
organization, that this Agreement is executed by a person having the
authority to enter into such agreement on Affiliates’s behalf.
Pay attention:
to become an approved affiliate you must go through an approval
process by the Company. We reserve the right to amend the
Affiliate Program conditions unilaterally, and these Terms at any
time by posting the modified version on the Services’
related websites or platform. In such cases, we will provide you
with notice through the contact information you provided in the
Order or via your Affiliate account, including by a pop-up or
banner within the Services or by sending an email (or other
written notice) to you. The modified Terms shall become effective
and binding seven (7) days following such notification (unless the
notification specifies an earlier or later effective date).
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Orientation
1. Definitions
1.1 "Affiliate" means an approved publisher, an owner, and an
operator of approved Digital Assets as stipulated in the Order,
allowed by Company to promote Offers.
1.2 “Commission” means the amount payable to the Affiliate by
the Company for Valid Sales, as determined under this Agreement.
1.3 "Content" means any text, data, information, lists,
reports, files, images, graphics, banners, webpages, software code,
or other content.
1.4 "Affiliate Content" means any Content owned by Affiliate
and related to the Digital Asset or any related traffic generation
efforts.
1.5 “Digital Asset” means the Affiliate’s media,
including respective Content and promotional campaigns, as listed in
the Order.
1.6 “Eligible Customer” means a user who:
(i) is directly
referred by the Affiliate through an approved Digital Asset in
compliance with this Agreement;
(ii) completes a purchase of the
Services through a Valid Sale;
and (iii) is not subject to
chargebacks, refunds, or fraudulent activity.
1.7 "Marks" means all trademarks, trade names, service marks,
logos, domain names, copyrighted materials, and other intellectual
property owned, licensed, or used by the Company, including any
variations or derivatives thereof, whether registered or not.
1.8 “Offers” means specific promotional opportunities,
campaigns, or incentives made available by the Company through the
Platform, which the Affiliate may use to promote the Services and
generate Valid Sales.
1.9 "Order" means any order form, sales order, quote, or other
ordering documents for the provision of the Service, which is
executed by the Parties (whether offline or online).
1.10 “Platform” means the affiliate management system where
the Affiliate can access offers, track conversions, and monitor
Commission payments.
1.11 “Program Content” means any Content provided by the
Company to facilitate the Affiliate’s promotion of the
Services, including webpages, data, images, text, link formats,
widgets, links, marketing materials, APIs, other related tools and
the Offers.
1.12 “Program Policies” means any current or future policies
issued by the Company, including Affiliate Guidelines and Branding
guidelines attached to this Agreement as Annex A and Annex B
(respectively), or an applicable third party that governs the Program
and the Affiliate's participation in it.
1.13 "Services" means the Company’s products or services
offered to customers, as promoted by the Affiliate under the Program.
This may include, without limitation, Content, the Platform, data,
reports, and licenses.
1.14 “Valid Sale” means a sale that meets all of the following
criteria:
(i) The sale is made to an Eligible Customer;
(ii) The
transaction is successfully completed, with full payment received by
the Company;
(iii) The sale is not subject to chargebacks, refunds,
cancellations, or fraudulent activity;
(iv) The sale is tracked and
recorded through the Platform without technical errors or
discrepancies;
and (v) The sale complies with all Program Policies
and this Agreement.
2. License Grant
2.1 Grant of License. Subject to Affiliate’s full compliance with the terms and conditions of this Agreement, the Company grants the Affiliate a limited, fully revocable, non-exclusive, non-transferable, non-sublicensable license to: (a) Access and use the Offers made available through the Platform solely for the purpose of promoting the Services in compliance with this Agreement and the Affiliate Guidelines attached as Annex A; (b) Display the Company’s Marks in strict accordance with the Branding Guidelines, attached as Annex
B and any Program Policies issued by the Company; and (c) Use the Platform to track referrals, monitor commissions, and retrieve Program Content as necessary for the performance of this Agreement.
2.2 License Restrictions. Affiliate shall not: (a) modify, alter, or create derivative works of any Program Content or Marks, except with the Company’s prior written consent; (b) use the Marks or Program Content in any manner that is misleading, defamatory, obscene, infringing, unlawful, or otherwise damaging to the Company’s reputation; (c) purchase, register, or use any domain name, subdomain, social media account, or paid advertisement containing or confusingly similar to the Company’s Marks without prior written approval; (d) use the Program Content or Marks in any manner outside the scope of the Affiliate Program, including for personal use, commercial use or in connection with competing services; or (e) take any action that may dilute, damage, or impair the Company’s rights in the Marks or other intellectual property.
2.3 Ownership and Reservation of Rights. The Affiliate acknowledges that all rights, title, and interest in the Marks, Program Content, and all other intellectual property provided under this Agreement remain the sole property of the Company. No rights or licenses are granted to the Affiliate except as expressly stated in this Agreement. Any goodwill or property rights derived from the Affiliate’s use of the Marks shall inure exclusively to the benefit of the Company.
2.4 Modification or Termination of License. The Company reserves the right to modify, suspend, or terminate the license granted under this Section at any time, with or without cause, upon written notice to the Affiliate. Upon termination, the Affiliate must immediately cease all use of the Marks, Program Content, and any other licensed materials.
3. The Program and the Services
3.1 Participation in the Program. The Program allows you to monetize your
Digital Asset(s), as specified in the Order, by placing links, references, or advertisements promoting the Services to potential customers. You must use only the special tagged link formats provided by the Company (“Referral Links”) and ensure full compliance with this Agreement and any applicable Program Policies introduced by the Company over time to maintain lawful participation.
3.2 Commission Eligibility. You will be eligible to receive Commission for Valid Sales generated through Referral Links, as further detailed in the applicable Offer available through the Platform. Commission payments are subject to the conditions and limitations outlined in this Agreement, the applicable Offer, and Program Policies.
3.3 Registration and Approval. To participate in the Program, you must complete the registration process and provide accurate and up-to-date information, including identification and contact details, as required by the Company. Upon successful registration and approval, you will be provided with access credentials to the Platform.
3.4 Security and Account Responsibility.
You are responsible for maintaining the confidentiality of your access credentials. You may not sell, share, transfer, sublicense, or otherwise provide access to your account or credentials to any third party. You are solely responsible for all activities that occur under your account.
4. Affiliate Responsibility
4.1 Promotion. The Affiliate shall use commercially reasonable efforts to actively
and effectively advertise, market, and promote the Services in
accordance with this Agreement. All promotional activities must be
conducted in compliance with applicable laws, regulations, and
Program Policies.
4.2 Marketing Compliance. The Affiliate shall engage only in lawful advertising, marketing, and
promotional activities that uphold the business reputation of the
Company and its partners. The Company reserves the right to review,
approve, or reject any marketing materials or methods used by the
Affiliate. Upon request, the Affiliate must provide copies of all
promotional materials related to the Services. If the Company
determines that any marketing activity is inappropriate or
non-compliant, the Affiliate must immediately cease such activity.
4.3 Costs and Expenses. All costs and expenses incurred in connection with the advertising,
marketing, and promotion of the Services, including but not limited
to paid advertisements, design, and content creation, shall be solely
borne by the Affiliate. Under no circumstances shall the Company be
liable for any expenses incurred by the Affiliate, except for
Commission payments as outlined in this Agreement.
4.4 Accuracy of Information. The Affiliate must provide and maintain accurate and up-to-date
contact information, including a valid public email address and a
physical mailing address (excluding P.O. boxes). The Company and its
partners must be able to reach the Affiliate for communications
regarding the Program.
5. Compliance
5.1 General Compliance Obligations. You must comply with this Agreement, all applicable laws, and all Program Policies to participate in the Program and receive Commission payments. You must promptly provide any information we request to verify your compliance with this Agreement and applicable legal requirements.
5.2 Consequences of Non-Compliance. If you violate this Agreement or any Program Policies, we reserve the right, in addition to any other available remedies, to permanently withhold any unpaid Commission (to the maximum extent permitted by law), regardless of whether such Commission is directly related to the violation.
6. Data Protection
6.1 Compliance with Data Protection Laws. Affiliate, Affiliate Content, Digital Asset(s) and any conduct, must comply with all applicable data protection laws, regulations, and Program Policies at all times.
6.2 Processing of Affiliate Data. For the purpose of providing the services under this Agreement, managing your account, and fulfilling our obligations under this Agreement, we will process certain personal data related to you or other personnel within your organization ("Affiliate Data"). Such data may include identifiers, contact details, account usernames, and activity logs. The Processing of Affiliate Data will be governed by this Agreement, and the Company’s Privacy Policy, available at:
https://legal.avanquest.com/privacy-portal-privacy-policy/
.
6.3 Data Processing Agreement (DPA). Any processing of personal data beyond Affiliate Data, including data related to end users, shall be governed by the Company’s Data Processing Agreement (DPA), which is attached and incorporated into this Agreement as Annex B: Data Protection Agreemen (Controller-Processor). Under the DPA, the Company acts as the Controller, and the Affiliate acts as the Processor when handling end-user data. References to "Customer" in the DPA shall be interpreted as referring to the Affiliate for the purposes of this Agreement.
6.4 Affiliate’s Data Protection Obligations. The Affiliate is solely responsible for ensuring that all
data collection, processing, and transfer activities related to its Digital Asset(s) comply with all applicable data protection laws,
including but not limited to:
(i) The EU and UK General Data Protection Regulation (collectively, the “GDPR”), the
European Privacy and Electronic Communications Directive (“ePrivacy”), the California Consumer Privacy Act (“CCPA”), the California Privacy Rights Act (“CPRA”), and any applicable federal, state, or local privacy laws;
(ii)
Providing clear and accurate privacy notices, policies, and disclosures that comply with transparency and individual privacy
rights obligations;
(iii) Obtaining valid consents and/or ensuring a lawful basis for processing personal data where required under
applicable laws. The Affiliate shall fully indemnify and hold the Company harmless for any claims, fines, or damages resulting from its failure to comply with data protection laws.
7. Restrictions
7.1 Prohibited Activities. As
a condition of participating in the Program and generating
Commission, the Affiliate shall not, and shall not permit, encourage,
or facilitate any third party to:
(i) Engage in any offensive,
malicious, illegal, unethical, or deceptive practices at any time,
including but not limited to during traffic generation to its Digital
Asset(s) or the Services;
(ii) Copy, create public internet links to,
“frame,” or “mirror” the Services;
(iii)
Sell, assign, transfer, lease, rent, sublicense, or otherwise
distribute or make the Services or Program Content available to any
third party, including through time-sharing, outsourcing, or service
bureau arrangements;
(iv) Modify, adapt, translate, or create
derivative works of the Services or the Company’s Content;
(v)
Decompile, disassemble, decrypt, reverse engineer, extract, or
otherwise attempt to discover the source code, underlying structure,
sequence, organization, file formats, non-public APIs, ideas, or
algorithms of the Services;
(vi) Remove, alter, or conceal any
copyright, trademark, or proprietary rights notices displayed on or
in the Services;
(vii) Circumvent, disable, or otherwise interfere
with security-related features, fraud prevention mechanisms, or
technical protocols of the Services or any third-party sources;
(viii) Store, transmit, or distribute any malware, spyware, Trojan
horse, or any other malicious software intended to (or capable of)
disrupting websites, third-party digital assets, end-user devices, or
the Services;
(ix) Use robots, spiders, scrapers, data mining,
harvesting, or other automated means to access the Services without
prior written authorization;
(x) Violate any applicable laws,
regulations, or third-party rights, including, without limitation,
global or local privacy and data protection laws.
7.2 Abusive Conduct. Without
limiting the foregoing, the Affiliate shall not, directly or
indirectly, engage in, support, or facilitate any abusive, deceptive,
fraudulent, or illegal use of the Services, Program, or Content.
7.3 Program Policies. The
Parties acknowledge and agree that the Company may, from time to
time, introduce binding Program Policies, including Affiliate
Guidelines, that govern participation in the Program and Branding
Guidelines. The Affiliate must comply with all such policies as
updated and communicated by the Company.
7.4 Monitoring and Enforcement. The
Company reserves the right but is not obligated, to monitor the
Affiliate’s conduct and traffic sources to ensure compliance
with this Agreement, improve its products and services, and maintain
quality standards. The Affiliate shall not interfere with such
monitoring, and the Company may use any lawful technical means to
prevent interference.
8. Commissions and Valid Sales
8.1 Commission Eligibility. The
Affiliate shall be eligible to receive Commission payments for Valid
Sales generated through compliant referrals of Eligible Customers, as
defined in this Agreement. All payments shall be managed, reported,
tracked, and processed using the Company’s Platform and
designated tracking tools. The Affiliate acknowledges that the
Company’s tracking data shall be the sole basis for commission
calculations.
8.2 Calculation and Payment. Commission
amounts, qualifications, and calculations shall be determined based
on the Company's Platform and monitoring system. (a) Commission
Threshold – The Affiliate must accumulate a minimum of $200 USD
in earned Commissions within a payment cycle before becoming eligible
for a payout. Any unpaid balances below this threshold will roll over
to the next payment cycle. (b) Fee Statements – Each Commission
payment shall be accompanied by a statement detailing the calculation
of the amount paid, including any applicable adjustments for
chargebacks, refunds, or credits.
8.3 Chargebacks and Adjustments. (a)
The Affiliate is not entitled to Commissions for referrals of
customers who later initiate chargebacks, request refunds, or cancel
their purchases. (b) The Company reserves the right to withhold or
deduct Commissions for any sales that are subject to chargebacks,
refunds, cancellations, fraudulent activity, or non-compliance with
this Agreement. (c) The Company reserves the right to deduct or
adjust Commissions for any overpayments, chargebacks, or credits
issued to customers. Any amounts owed by the Affiliate due to these
adjustments shall be deducted from future Commission payments. (d)
The Company may offset any outstanding liabilities owed by the
Affiliate by withholding or adjusting future Commission payments.
8.4 Withholding and Offset Rights. The Company reserves the right to withhold or offset any unpaid
Commissions if:
(i) Affiliate is in breach of this Agreement or any
other agreement with the Company or its affiliates;
or (ii) Affiliate
has outstanding liabilities, including chargebacks, refunds, or
fraudulent transactions, that exceed earned Commissions;
(iii) to the
extent that any chargebacks occur in connection with customers
referred by Affiliate, then Affiliate shall be obligated to refund
both the Commissions earned from such transactions and a proportional
share of the chargeback fees incurred by the Company. By way of
example, if the Affiliate earned 35% commission on a transaction, and
the chargeback fee is $50, the Affiliate must reimburse the Company
for the Commission received on the transaction plus $17.50 (35% of
$50.00). In the event of any inconsistency between the Commission
terms stated here and the posted Commission structure, the posted
Commission structure shall prevail.
8.5 Definitive Reporting.In
the event of any dispute regarding the calculation of Commissions,
the records and reports generated by the Company’s Platform
shall be deemed authoritative and shall supersede any tracking
conducted by the Affiliate or any third party.
8.6 Reserve Account.
The Company shall withhold 10% of the Affiliate’s earned
Commissions in a non-interest-bearing reserve account for a rolling
period of three (3) months from the date the commissions would
otherwise be payable. The reserve amount is intended to cover
potential chargebacks, refunds, or other liabilities. (a) Upon
termination of this Agreement, the balance in the Reserve Account
shall be paid to the Affiliate within one (1) year, provided there
are no outstanding liabilities. (b) If this Agreement is terminated
due to the Affiliate’s breach, the Affiliate forfeits any claim
to the amounts held in the Reserve Account. (c) The Reserve Account
is not insured in the event of the Company’s bankruptcy or
insolvency.
9. Content
9.1 Ownership and License. As between the Affiliate and the Company, the Affiliate retains
exclusive ownership of its Affiliate Content, while the Company
retains exclusive ownership of its Content, Platform, Offers and
Marks. This Agreement does not transfer any intellectual property
rights between the Parties, except as explicitly stated herein.
9.2 Affiliate’s Responsibility. The Affiliate is solely responsible for the accuracy, legality, and
quality of its Content (including Affiliate Data) and must ensure
that such Content does not violate any applicable laws or third-party
rights. Without limiting the generality of the foregoing, the
Affiliate:
(i) Shall provide personal data or personally identifiable
information to the Company only if strictly necessary for fulfilling
its obligations under this Agreement;
and (ii) Represents, warrants,
and covenants that: (a) The processing of Affiliate Data and the use
of Content under this Agreement will not violate any laws,
proprietary rights, or privacy rights; and
(b) The Affiliate has
obtained and will maintain all necessary consents, licenses, and
legal bases under applicable data protection laws for the use and
sharing of its Content and Affiliate Data.
10. Representations
and Warranties
The Affiliate represents, warrants, and covenants that: (a) It will
participate in the Program and create, maintain, and operate its
Digital Asset(s) in full compliance with this Agreement; (b) Its
participation in the Program, operation of its Digital Asset(s), and
the sources and methods used to generate traffic to the Digital
Asset(s) or the Services will not violate any applicable laws,
regulations, industry standards, or self-regulatory guidelines,
including those related to communications, data protection,
advertising, and marketing; (c) It is legally capable of entering
into contracts (i.e., not a minor or otherwise restricted from
contracting); (d) The information it provides in connection with the
Program is accurate, complete, and up to date at all times; (e) Its
Digital Asset(s): (A) Are fully functional, legitimate, and compliant
with all applicable laws, rules, and regulations; and (B) Provide end
users with all required disclosures, consent mechanisms, and privacy
policies in compliance with applicable laws.
11. Term
and Termination
11.1 Term. This
Agreement will commence upon the Affiliate’s registration for
the Program and approval of its Digital Asset(s) by the Company. The
initial term of this Agreement shall be one (1) year and will
automatically renew for successive one (1) year terms unless
terminated earlier in accordance with this section.
11.2 Termination Rights. (a) Termination
for Convenience – Either Party may terminate this Agreement at
any time, with or without cause, by providing written notice to the
other Party. Notice may be provided via a mutually acknowledged email
communication. (b) Termination for Breach – The Company may
terminate this Agreement or suspend the Affiliate’s account
immediately upon written notice if the Affiliate:
(i) Commits a
material breach of this Agreement, including any violation of Program
Policies, and fails to cure such breach within seven (7) days of
receiving notice;
(ii) Engages in any deceptive, fraudulent, or
illegal activity in connection with the Program;
(iii) Uses
marketing, promotional, or distribution methods that harm or could
harm the Company’s brand, goodwill, or reputation;
(iv) Becomes
insolvent, makes an assignment for the benefit of creditors, or is
subject to bankruptcy, liquidation, or similar proceedings;
(v) Poses
a legal or financial risk to the Company, including potential claims,
liabilities, or tax compliance issues arising from its participation
in the Program;
(vi) Has previously had its account suspended or
Agreement terminated due to non-compliance or association with
entities violating this Agreement;
or (vii) If the Company
discontinues or materially modifies the Program.
11.3 Effect of Termination. Upon
termination of this Agreement, the Affiliate shall:
(i) Immediately
cease using all Referral Links, Offers, Program Content, and any
Company Marks;
(ii) Remove all promotional materials related to the
Company and the Services from its Digital Asset(s);
and (iii) Return
or destroy any Confidential Information or proprietary materials
belonging to the Company.
The Company may withhold accrued but unpaid Commissions for a reasonable period
following termination to account for chargebacks, cancellations, or
refunds.
11.4 Post-Termination Payments. (a) If terminated without cause – The Company will continue to pay
Commissions for Valid Sales for up to one (1) month following
termination, after which no further payments will be due. (b) If
terminated for breach – The Affiliate forfeits any unpaid
Commissions from the date of the breach, and the Company shall have
no further payment obligations.
11.5 Survival of Obligations. Termination
of this Agreement does not relieve either Party from liabilities
accrued prior to termination. The following sections shall survive
termination: Section 2.2 (License
Restrictions), Section 2.3 (Ownership and Reservation of Rights),
Section 5 (Compliance), Section 6 (Data Protection), Section 7 (Restrictions), Section 9
(Content), Section 10 (Representations and Warranties), Section 12
(Confidentiality), Section 13 (Proprietary Rights), Section 14
(Disclaimers), Section 15 (Limitation of Liability), Section 16
(Indemnification), Section 17 (General Provisions).
12. Confidentiality
12.1 General. Either Party may
disclose or otherwise make available certain confidential information
("Confidential Information")
under this Agreement and shall, in doing so, be referred to as the
"Discloser" hereunder. The other Party when receiving Confidential Information
shall be referred to as the "Recipient".
For the avoidance of doubt, disclosures by, to, or between the
Parties' respective affiliated companies shall also be deemed
Confidential Information and be subject to this Agreement.
12.2 Exclusions. Confidential
Information shall not include any information that: (a) is lawfully
known by the Recipient at the time of disclosure, on a
non-confidential basis; (b) is or becomes, through no fault of the
Recipient, available to the general public; (c) is independently
developed by the Recipient without use or reference to Confidential
Information; or (d) is rightfully disclosed to Recipient on a
non-confidential basis by a third party.
12.3 Safeguarding. The Recipient
shall not use the Confidential Information for any purpose, except to
perform under this Agreement and/or as otherwise expressly permitted
by this Agreement. To maintain the confidentiality of the Discloser's
Confidential Information, Recipient agrees to use the same degree of
care it employs for the protection of its own Confidential
Information (and in any event, a reasonable degree of care), and to
procure that all such measures and safeguards are taken by its
Representatives (defined below).
12.4 Non-Disclosure. Recipient shall
not disclose or make available any Confidential Information to any
person other than to its Representatives (defined below) who have a
strict need to know the Confidential Information for the purpose of
Recipient performing its obligations under this Agreement, and who
are bound to the Recipient by an agreement of confidentiality that
contains substantially the same confidentiality obligations contained
in this Agreement (or by comparable fiduciary or professional duties
of confidentiality). Recipient shall remain primarily responsible and
liable for its Representatives' acts and omissions in respect of the
Confidential Information, as fully as if they were the acts and
omissions of Recipient itself. "Representatives"
means Recipient's and/or its Affiliates' directors, officers,
employees, professional advisors (including, without limitation,
attorneys, financiers, and accountants), contractors, and agents.
12.5 Compelled Disclosure. Recipient may disclose Confidential Information to the minimum extent required
by a Legal Requirement; provided, however, that before Recipient
does so disclose it shall, to the extent legally permitted, use
reasonable endeavors to give the Discloser as much notice of such
disclosure as possible, and reasonably assist Discloser in seeking a
protective order or another appropriate remedy. "Legal
Requirement" means (a) an
order of any court of competent jurisdiction, any regulatory,
judicial, governmental, or similar body, or any taxation authority of
competent jurisdiction, (b) the rules of any listing authority or
stock exchange on which its shares or those of any of its Affiliates
are listed or traded, and/or (c) the laws or regulations of any
country to which its affairs or those of any of its Affiliates are
subject.
12.6 Return/Destruction of Confidential Information. Promptly following a written request by Discloser at any
time
(including within a reasonable time following termination of this
Agreement), Recipient shall, as reasonably directed, return, destroy,
and/or permanently delete all Confidential Information in its
possession or control, and shall thereafter, upon written request,
have one of its officers certify in signed writing compliance with
the foregoing. Notwithstanding the foregoing, the Recipient may
retain an archival copy of Confidential Information solely to the
extent that: (a) such archival copy is contained in electronic files
as part of the Recipient’s regular data backup or archiving
procedures, and/or (b) such retention is required by any Legal
Requirement; and in each of the foregoing cases under paragraphs (a)
and (b), provided further that the Recipient shall refrain from
accessing or using such Confidential Information, and shall treat
such Confidential Information at all times in accordance with the
provisions of this Agreement and shall refrain from any use thereof.
13. Proprietary Rights
13.1 Ownership of Intellectual Property. The Affiliate acknowledges that all rights, title, and interest in
and to the Company’s intellectual property, including but not
limited to the Marks, trademarks, trade names, service marks,
copyrights, patents, proprietary software, domain names, trade
secrets, and all other proprietary rights (“Company IP”),
are and shall remain the sole and exclusive property of the Company
or its licensors. The Affiliate shall have no rights in or to the
Company IP except as expressly granted under this Agreement.
13.2 Limited License. The Company grants the Affiliate a limited, revocable, non-exclusive,
non-transferable, and non-sublicensable license to use the Company’s
Marks and Program Content solely for the purpose of promoting the
Services under this Agreement. Any unauthorized use of Company IP is
strictly prohibited.
13.3 Restrictions on Use of Proprietary Rights. The Affiliate shall not, and shall not permit or assist any third
party to:
(i) Register or attempt to register any Company IP,
including any trademark, trade name, domain name, or other
proprietary right, with any governmental agency or authority, without
the Company’s prior express written consent;
(ii) Use the
Company’s Marks in any manner that may cause confusion,
deception, dilution, or harm to the Company’s brand or
reputation;
(iii) Affix any Company trademark, logo, or trade
name to any product or service that is not provided by the Company;
(iv) Modify, erase, deface, obscure, or overprint any proprietary
rights notices appearing on any Company IP or materials provided by
the Company;
(v) Create, adopt, or use any mark, name, logo, or
designation that is identical or confusingly similar to any Company
IP.
13.4 Enforcement and Termination of License. The Company reserves the right to revoke the Affiliate’s
license to use any Company IP at any time if the Affiliate breaches
this Agreement or engages in any conduct deemed harmful to the
Company’s intellectual property rights. Upon termination of
this Agreement, the Affiliate must immediately cease all use of
Company IP, including removing any Company Marks and Program Content
from its Digital Assets.
14. Disclaimers
THE PROGRAM, THE SERVICES, AND ANY RESPECTIVE PRODUCTS, LINKS, NAMES,
TRADEMARKS AND LOGOS AND ALL TECHNOLOGY, SOFTWARE, FUNCTIONS,
MATERIALS, DATA, IMAGES, TEXT, AND OTHER INTELLECTUAL PROPERTY
RIGHTS, INFORMATION AND CONTENT PROVIDED OR USED BY OR ON BEHALF OF
US OR OUR AFFILIATES OR LICENSORS IN CONNECTION WITH THE PROGRAM
(COLLECTIVELY THE “SERVICE OFFERINGS”) ARE PROVIDED “AS
IS” AND “AS AVAILABLE”, AT YOUR OWN RISK. NEITHER
WE NOR ANY OF OUR AFFILIATED COMPANIES OR LICENSORS MAKE ANY
REPRESENTATION OR WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED,
STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICE OFFERINGS.
WE AND OUR AFFILIATED COMPANIES AND LICENSORS DISCLAIM ALL WARRANTIES
WITH RESPECT TO THE SERVICE OFFERINGS, INCLUDING ANY IMPLIED
WARRANTIES OF TITLE, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS
FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT AND ANY WARRANTIES
ARISING OUT OF ANY LAW, CUSTOM, COURSE OF DEALING PERFORMANCE, OR
TRADE USAGE. WE MAY DISCONTINUE ANY SERVICE OFFERING OR MAY CHANGE
THE NATURE, FEATURES, FUNCTIONS, SCOPE, OR OPERATION OF ANY SERVICE
OFFERING, AT ANY TIME AND FROM TIME TO TIME. NEITHER WE NOR ANY OF
OUR AFFILIATED COMPANIES OR LICENSORS WARRANT THAT THE SERVICE
OFFERINGS WILL CONTINUE TO BE PROVIDED, WILL FUNCTION AS DESCRIBED,
CONSISTENTLY OR IN ANY PARTICULAR MANNER, OR WILL BE UNINTERRUPTED,
ACCURATE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. NEITHER WE NOR
ANY OF OUR AFFILIATED COMPANIES OR LICENSORS WILL BE RESPONSIBLE FOR
(A) ANY ERRORS, INACCURACIES, VIRUSES, MALICIOUS SOFTWARE, OR SERVICE
INTERRUPTIONS, INCLUDING POWER OUTAGES OR SYSTEM FAILURES OR (B) ANY
UNAUTHORIZED ACCESS TO OR ALTERATION OF, OR DELETION, DESTRUCTION,
DAMAGE, OR LOSS OF, YOUR DIGITAL ASSET OR ANY DATA, IMAGES, TEXT, OR
OTHER INFORMATION OR CONTENT. NO ADVICE OR INFORMATION OBTAINED BY
YOU FROM US OR FROM ANY OTHER PERSON OR ENTITY OR THROUGH THE SERVICE
OFFERINGS WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS
AGREEMENT. FURTHER, NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS
WILL BE RESPONSIBLE FOR ANY COMPENSATION, REIMBURSEMENT, OR DAMAGES
ARISING IN CONNECTION WITH (X) ANY LOSS OF PROSPECTIVE PROFITS OR
REVENUE, ANTICIPATED SALES, GOODWILL, OR OTHER BENEFITS, (Y) ANY
INVESTMENTS, EXPENDITURES, OR COMMITMENTS BY YOU IN CONNECTION WITH
YOUR PARTICIPATION IN THE PROGRAM, OR (Z) ANY TERMINATION OR
SUSPENSION OF YOUR PARTICIPATION IN THE PROGRAM. NOTHING IN THIS
SECTION 11 WILL OPERATE TO EXCLUDE OR LIMIT WARRANTIES, LIABILITIES,
OR REPRESENTATIONS THAT CANNOT BE EXCLUDED OR LIMITED UNDER
APPLICABLE LAW.
15. Limitation of Liability
To the maximum extent permitted by law, neither the Company, its affiliates, nor its licensors shall be
liable for any indirect or exemplary damages, or incidental, special
or consequential damages when applicable by law, including but not
limited to loss of revenue, profits, goodwill, data, or business
opportunities, even if advised of the possibility of such damages. In
no event shall the Company’s total liability arising in
connection with the Service Offerings exceed the total Commission
paid or payable to the Affiliate in the twelve (12) months
immediately preceding the event giving rise to the most recent claim.
The Affiliate waives any equitable remedies, including but not
limited to specific performance, injunctive relief, or other
equitable remedies, in connection with this Agreement. Nothing in
this section shall limit liabilities that cannot be lawfully
restricted under applicable law.
16. Indemnification
To the maximum extent permitted by law, the
Company shall not be liable for any issues related to the Affiliate’s
Digital Asset(s), including but not limited to its creation,
maintenance, operation, or marketing activities. The Affiliate agrees
to defend, indemnify, and hold harmless the Company, its affiliates,
licensors, and their respective employees, officers, directors, and
representatives from and against all claims, losses, damages,
liabilities, costs, and expenses (including attorneys’ fees)
arising from or related to: (a) The Affiliate’s Digital
Asset(s) or any content appearing on or associated with it, including
its combination with third-party applications, materials, or
processes; (b) The design, production, marketing, or promotion of the
Affiliate’s Digital Asset(s); (c) The Affiliate’s use of
any Offers, whether authorized or unauthorized; (d) Any breach of
this Agreement, including violations of Program Policies, or
violation of applicable laws, regulations, court orders, or any third
party rights; (e) Any tax obligations, including collection, payment,
or failure to meet tax registration duties; (f) Any inaccurate or
excessive representation made by the Affiliate in relation with the
Company’s Offers or Services; (g) Any negligence, fraud, or
willful misconduct by the Affiliate or its employees, contractors, or
representatives.
17. Modifications
The Company reserves the right to modify
this Agreement, including its terms, conditions, and Program
Policies, at any time and at its sole discretion. Notice of such
modifications may be provided via: Posting a change notice, revised
Agreement, or updated Program Policies on the designated
communication platform; and Sending notice of the modification to
the Affiliate’s primary email address on record.
Unless otherwise specified, modifications
shall take effect on the date indicated in the notice. The
Affiliate’s continued participation in the Program after the
effective date constitutes acceptance of the revised terms. If the
Affiliate does not agree to the modifications, its sole remedy is to
terminate this Agreement in accordance with Section 11.
18. General
Provisions
18.1 Entire Agreement. This Agreement
(including its annexes, if any) constitutes the entire agreement
between the Parties concerning the subject matter hereof and
supersedes all prior and contemporaneous oral or written agreements,
communications, or understandings. Each Party acknowledges that it
has not relied on any representation or statement that is not
expressly set forth in this Agreement.
18.2 Precedence. To the extent of any
conflict or inconsistency between a provision in these Terms on the
one hand, and a provision in the Order on the other hand, the former
shall prevail (except to the extent expressly stated otherwise in the
Order, or to the extent related solely to the Subscription or Service
particulars of the Order, in which case the latter shall prevail).
18.3 Feature Specific Terms. Certain
features or functionalities of the Program may be subject to
additional terms and conditions (“Feature-Specific Terms”).
Unless expressly stated otherwise, Feature-Specific Terms shall apply
in addition to, and not in place of, this Agreement.
18.4 Assignment. The Affiliate may
not assign or transfer its rights or obligations under this
Agreement, in whole or in part, without the Company’s prior
written consent. Any attempted assignment without consent shall be
null and void. The Company may assign or transfer this Agreement, in
whole or in part, without restriction. Furthermore, the Company may
have its obligations performed (in whole or in part) and exercise its
rights through its affiliates.
18.5 Governing Law; Jurisdiction. This Agreement shall be governed by and construed in accordance with
the laws of the province of Québec, Canada, without regard to
conflicts of law principles. Any disputes, claims, or controversies
arising out of or related to this Agreement shall be exclusively
subject to the courts of Montréal, Québec, Canada, and
each Party irrevocably submits to the exclusive jurisdiction of such
courts and waives any objection based on jurisdiction, venue, or
inconvenient forum. The United Nations Convention on Contracts for
the International Sale of Goods shall not apply to this Agreement.
Notwithstanding the foregoing, either Party may seek equitable relief
(such as injunctive relief) in any court of competent jurisdiction.
Except for equitable relief, fee collection, or intellectual property
enforcement, no action arising under this Agreement may be brought
more than one (1) year after the underlying cause of action accrued.
18.6 Severability.
If any provision of this Agreement is held by a court of competent jurisdiction to be
illegal, invalid or unenforceable, then: (a) the remaining provisions
of this Agreement shall remain in full force and effect; and (b) such
provision will be ineffective solely as to such jurisdiction, and
will be substituted (in respect of such jurisdiction) with a valid,
legal and enforceable provision that most closely approximates the
original legal intent and economic impact of such provision.
18.7 Relationship. The Parties are
independent contractors, and nothing in this Agreement shall be
construed to establish a partnership, association, joint venture,
agency, mandatary, fiduciary, or employer-employee relationship.
Neither Party has the authority to enter into agreements or create
obligations on behalf of the other, except as expressly permitted
under this Agreement.
18.8 Force Majeure. Neither Party
shall have any liability for any performance (excluding payment
obligations) under this Agreement that is prevented, hindered, or
delayed by reason of an event of Force Majeure (defined below). The
Party so affected shall be excused from such performance to the
extent that, and for so long as, performance is prevented,
interrupted, or delayed by the Force Majeure. If and when performance
is resumed, all dates specified under this Agreement shall be
automatically adjusted to reflect the period of such prevention,
interruption, or delay by reason of such Force Majeure. For purposes
of this Agreement, an event of "Force Majeure" shall be
defined as: (a) fire, flood, earthquake, explosion, pandemic or
epidemic (or similar regional health crisis), or act of God; (b)
strikes, lockouts, picketing, concerted labor action, work stoppages,
other labor or industrial disturbances, or shortages of materials or
equipment, not the fault of either party; (c) invasion, war (declared
or undeclared), terrorism, riot, or civil commotion; (d) an act of
governmental or quasi-governmental authorities (including without
limitation lockdowns); (e) failure of the internet or any public
telecommunications network, hacker attacks, denial of service
attacks, virus or other malicious software attacks or infections
(which could not be prevented by usual security means), shortage of
adequate power or transportation facilities; and/or (f) any matter
beyond the reasonable control of the affected Party. For the
avoidance of doubt, any problems relating to hosting of Service by a
third party is beyond the reasonable control of the Company.
18.9 Export Control. You must not
use, transfer, export, re-export, import, or divert the Service in
violation of any applicable Export Control Laws, or otherwise to: (A)
Lebanon, Syria, Iran, Iraq, Sudan, Yemen, Cuba, or North Korea (or
other countries specifically designated in writing by us from time to
time); (B) any countries under a general embargo by U.S. and/or
Canada; or (C) anyone on the U.S. Treasury Department's list of
Specially Designated Nationals or the U.S. Department of Commerce
Denied Person's List or Entity List or any other restricted party
lists in the U.S. or in Canada. You represent and warrant that you
are not located in any such country or on any such list. "Export
Control Laws" means all applicable export and re-export control
Laws applicable to you and/or Company or its Affiliates, as well as
the United States' Export Administration Regulations (EAR) maintained
by the US Department of Commerce, trade and economic sanctions
maintained by the US Treasury Department's Office of Foreign Assets
Control, and the International Traffic in Arms Regulations (ITAR)
maintained by the US Department of State, and Canada’s
(i)
Export and Import Permits Act.
(ii) United Nations Act
and (iii)
Special Economic Measures Act.
Annex
A - Affiliate Guidelines:
These Affiliate Guidelines form an integral part of the Agreement and set
forth additional rules governing the Affiliate’s participation
in the Program. Compliance with these guidelines is mandatory, and
any violation may result in withholding of Commissions, suspension,
or termination from the Program, at the Company’s sole
discretion.
1. Prohibited Conduct
The Affiliate shall not engage in
fraudulent, unethical, or unlawful activities, or any practices that
mislead users, circumvent the Agreement or exploit the Services or
payment terms (“Prohibited Activities”). Examples of
Prohibited Activities include, but are not limited to:
(i) Use of
unauthorized software (third-party or otherwise) to generate
fraudulent or artificial transactions;
(ii) Bidding on legally
protected trademarks or restricted keywords in paid search, or other
third-party advertising platforms, without prior written approval
from the Company or the Advertiser;
(iii) Placing misleading links
that deceive Users into clicking, including activating cookies in a
way that forces an unintended conversion (“forced clicks”);
(iv) Promotion via unsolicited email (spam) or any other unauthorized
communication;
(v) Manipulating referral links by mimicking clicks to
store tracking cookies without the User’s knowledge, leading to
fraudulent commission claims;
(vi) Publishing or distributing
prohibited content, including but not limited to: (a) Libelous,
defamatory, or misleading content; (b) Pornographic, obscene, or
sexually explicit material; (c) Abusive, fraudulent, or unlawful
content; (d) Any content that infringes third-party rights or
violates applicable laws.
2. Email Marketing Restrictions
Affiliates using email marketing (“Email Affiliates”) must comply with the following:
(i) Operate email
lists lawfully, ensuring compliance with all data protection laws and
anti-spam regulations;
(ii) Obtain prior approval from the Company
before sending promotional emails on behalf of Advertisers;
(iii)
Provide sample email campaigns upon request for compliance review;
(iv) Disclose the origin and source of their email lists upon
request, including proof that they were lawfully acquired and used in
compliance with applicable laws.
3. Security and Access Control
Affiliate must maintain the confidentiality
of its login credentials, tracking links, and account data to prevent
unauthorized access or modification of account details. Affiliate
shall not allow any third party to alter account information or
tracking data without its explicit knowledge and control.
4. Tracking & Authorized URLs
4.1 Affiliate must specify the URLs it intends to use for tracking transactions during the sign-up process
(“Authorized URLs”). Transactions generated from
unauthorized URLs may be ignored, and Commissions withheld at the
Company’s discretion.
4.2 Affiliate may request to add or modify
Authorized URLs, but such changes will only take effect once
confirmed by the Company.
5. Transparency & Monitoring
5.1 The Company reserves the right to
request evidence of where and how the Affiliate promotes its Digital
Asset(s) and may require such information to be provided promptly.
5.2 If Affiliate or user configures their
system to disable tracking technologies, the Company will not
attribute the User’s actions to the Affiliate, and no
Commission will be paid.
6. Accuracy of Information
6.1 The Affiliate must ensure that all
account and tracking information provided in the Platform is accurate
and up to date.
6.2 The Company may request identity
verification at any time. Failure to provide proof within the
specified timeframe may result in immediate termination from the
Program.
Annex
B - Branding guidelines
To maintain the integrity and reputation of
the Company’s brand, all Affiliates must adhere to the
following Branding Guidelines when promoting the Services.
1. Use of Company Marks.
The Company’s trademarks, logos, and brand assets (“Marks”)
may only be used as expressly authorized under this Agreement;
Affiliate must not modify, distort, or misrepresent any Company
Marks; The Company Marks must not be used in a way that implies
endorsement, partnership, or ownership beyond the scope of the
Affiliate Program.
2. Naming & Domain Restrictions. Affiliates must not
register or attempt to register any domain name, social media
account, or search engine keywords containing the Company’s
Marks; Use of the Company’s Marks in a misleading or
competitive manner in paid advertising (e.g., Google Ads, Facebook
Ads) is strictly prohibited.
3. Approved Marketing Materials. Affiliates must not alter or
create derivative works from Company-provided marketing materials (in
cases those are provided) without prior written consent.
4. Content & Messaging Standards. Affiliates must accurately
represent the Company’s Services and must not make false claims
regarding features, pricing, or benefits; Comparative advertising
must be fair and based on factual evidence—misleading
comparisons are prohibited; Use of deceptive, exaggerated, or
clickbait headlines in promotions is not allowed.
5. Social Media & Public Communication. Affiliate
must not create social media accounts, pages, or groups that falsely
represent the Company; Any public communication about the Company
must be truthful, accurate, and not misleading; If using social media
for promotions, the Affiliate must comply with disclosure laws (e.g.,
clearly marking posts as #Ad or #Sponsored where required).
6. Legal Compliance & Enforcement. Affiliates must comply with all
advertising, intellectual property, and consumer protection laws;
Company reserves the right to review and approve all promotional
content at any time; Company may revoke or modify branding
permissions if the Affiliate fails to comply with these Branding
Guidelines.
Consequences of Non-Compliance. Failure
to comply with these Affiliate Guidelines or Branding Guidelines may
result in one or more of the following actions:
(i) Warnings or
requests for corrective action;
(ii) Suspension or termination of
participation in the Affiliate Program;
(iii) Forfeiture of unpaid
Commissions;
(iv) Legal action for misuse of intellectual property or
false advertising.